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Mask Advocacy - Information & Posters to display

For people with hearing loss, communicating with another person who is wearing a face mask is pretty much impossible.

The lack of visual cues, facial expressions and ability to read someones lips makes being able to understand them really difficult. This can lead to a lot of stress & anxiety when out in public, doing their shopping and buying necessities.

But - it doesn't have to be this way! 

Did you know that in Victoria, there are lawful excuses & exceptions for not wearing a face covering? 

"A person who is affected by a relevant medical condition - including problems with their breathing, serious skin condition on the face, a disability or mental health condition.

This also includes persons who are communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication"

Go to the DHHS website here to read the full Government Guidelines.

To help spread the word:

Flluske has collaborated with The Mast to create these informative posters for you to share with your friends, colleagues and favourite businesses!


Photo of a woman with her mask moved down below her lips, smiling, with text saying 'Have a hearing loss? If you can't hear us, let us know - we're happy to remove our mask so you can lip read.'


Share one (or both!) of these posters on your socials and encourage people to print them off to display in their shop windows, or at their service counter.

Be a hearing loss advocate!

By being an amazing hearing loss advocate and sharing this information around, you'll help alleviate the stress of someone with a hearing loss, and help them communicate with you more effectively!

It will honestly make someone's day and make them feel less alienated in this difficult time.

Don't forget:

~ If you're providing customer service to someone with a hearing impairment, you are allowed to move your mask down so they can lipread you!

~ If you have a hearing loss, and are struggling to hear someone speak to you, you're allowed to ask them to move their mask down so you can lipread them.

Download and print off your favourite poster/s here:

A4 Poster - Blue Background

A4 Poster - Pink Background

A3 Poster - Blue Background

A3 Poster - Pink Background


If you love social media and want to share this campaign on your platforms, you can download our social media friendly Mask Advocacy Squares here:

Social Media Square in Pink

Social Media Square in Blue